Compliance Center

We’re committed to keeping your data secure, your private information private, and being transparent about our data practices.

Technical documentation
last updated: 
June 1, 2025
Privacy policy
last updated: 
November 28, 2023
Cookie Policy
last updated: 
December 5, 2025
Security
last updated: 
December 5, 2025
Subprocessors
last updated: 
February 23, 2024
Certifications
last updated: 
December 5, 2025
DPO
last updated: 
January 12, 2022
Data Requests
last updated: 
Report a vulnerability
last updated: 
Support
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FAQs

Find answers to your questions about our data solutions and services.

How is patient data protected?

LynxCare implements multiple security layers including: encryption of data, operating systems and disks; TLS-encrypted connections for all data transfers; federated architecture where data can be deployed on-premise or in the customer's preferred cloud; ISO27001 and NEN7510 compliance; multi-layer access restrictions; and continuous vulnerability scanning.

Who controls the hospital's patient data?

The hospital always remains the data controller. LynxCare acts as a data processor, processing data only on behalf of and according to instructions from the hospital. Patient data never leaves the hospital's custody, and hospitals retain full control over how their data is used.

Is LynxCare GDPR compliant?

LynxCare operates in full compliance with the European General Data Protection Regulation (GDPR). We have a designated Data Protection Officer (DPO) and conduct Data Protection Impact Assessments for all processing activities.